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10 Stay Interview Questions You Can Use Now

We're all familiar with exit interviews—a chance to find out what went wrong leading up to an employee leaving your organization. But recently, research shows that it pays to be proactive. Average turnover costs are around 20% of an employee's salary, and even more for specialists, executives and other senior positions.

That's a significant cost associated with losing talent, and it's time to start using every talent retention tool at your disposal to hang on to your top performing employees. “Stay interviews” are a simple, cost-effective way you can improve retention and avoid unexpected turnover. Rather than finding out why an employee left, a stay interview uncovers what employees like and dislike about their current position, what factors might contribute to their leaving, and what can be done to encourage them to stick around.

Our stay interview starter kit includes a brief analysis of how and why to start using stay interviews today, along with 10 sample questions designed to discover employee pain points, increase engagement, manage talent flight risks, and more so that you can take proactive steps to improve retention.




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10 Ways to Spot Your Top Performers

Top performers at any organization are highly engaged, flexible, reliable, eager to improve, and in tune with your corporate culture. They're the ones that can inspire your business to grow and change for the better.

Despite these qualities, it can be tough to pick out your high performers and high potential employees from the crowd. That's where this guide comes in. Act to spot and retain your top talent proactively now—more than 2 million Americans voluntarily leave their jobs every month.

These 10 methods combine time-tested techniques with exciting new analytic technologies to help you spot not only your high-performers, but your high-potential talent as well.

Get started with 10 Ways to Spot Your Top Performers now.




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4 Simple Steps to VoIP Vendor Selection

The explosion of VoIP within the enterprise cannot be ignored. VoIP services have improved by leaps and bounds and the market has emerged as a multi-billion dollar industry. Any size of business must now evaluate VoIP as a viable and cost-saving option. But when you are ready to make the leap to VoIP, how do you select a quality and reliable vendor?

Moving your voice and video communications system to VoIP can save you money, improve communication, and offer your employees new, time-saving tools. Download this white paper and you'll discover:

  • Top 2 choices for exactly how to best move voice and video over to an IP network.
  • Basic features to expect when shopping for a VoIP package. Understand what to anticipate at a minimum and what other helpful additions you could choose to add on.
  • Critical questions you must ask yourself, the vendors, and vendor references to fully understand VoIP products, services, and support options.


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5 Must-Have Features for Business VoIP

In order to facilitate employee collaboration and provide customer with excellent service, businesses of all sizes require an effective, reliable phone system. Voice over IP technology (VoIP) can be a great way for businesses to get the phone service they require at a low cost. But while cost-savings may be the primary consideration for businesses that are thinking of moving to VoIP, the story doesn't end there. VoIP offers a number of additional features and benefits that go beyond making calls and retrieving voicemail. Every business should know the full business value of today's VoIP features.

In this free white paper, Five Must-Have Features for Business VoIP, you'll learn about five ways VoIP can deliver greater value to your business.

  • Discover the feature that can help keep mobile employees connected to the office
  • Find out why data integration is a big deal that can help you close sales.
  • Learn about how VoIP makes web conferencing easier, and why that matters
  • Keep ahead of the curve and competition with our guide to VoIP.




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  • 5 Signs You Need a VoIP Phone System

    Legacy telecom vendors have little incentive to transition you to voice over internet protocol (VoIP), and as long as the phone system is working, you'll need to discover those reasons yourself.

    In "Five Signs You Need a VoIP Phone system" guide draws from carefully compiled research about how SMBs think about phone systems and the triggers that lead to making a change. From this, we have identified five such reasons that tell you the time is right for a VoIP phone system.



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    5 Tasks Your People Can Tackle From Anywhere with UltiPro Mobile

    As of 2016, half of the full-time U.S. workforce (that's about 63 million workers) holds a job that is compatible with working from somewhere other than the office at least part of the time—and more than 80% of employees say they'd like to.

    Employees and managers in today's workforce expect instant access to the tools and information they need to get the job done no matter where they are in the world or what kind of device they're using.

    Download this white paper to learn more about how UltiPro Mobile can make work life easier for both employees and manager with the freedom to get the job done from anywhere.




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    6 Secrets to Engaging, Motivating, and Inspiring Your People

    Engagement can be the silver bullet for productivity—elevating your workplace into a positive, collaborative environment in which employees are genuinely committed to your organization's goals.

    When engagement is missing, employees have no incentive to improve.

    Download this white paper to learn the six simple secrets that will help put your workforce on the path to fostering engagement.




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    6 Strategic Benefits of Upgrading HR Technology

    HR is at the center of an organization's goals when it generates continuous innovation and excels at delighting its customers.

    With the right technology, HR can become the cornerstone of the 21st-century workplace—engaging the workplace; facilitating collaboration among its multifaceted multigenerational workforce; and strengthening the business for today and the future.




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    8 Elements of Compensation Management You Shouldn't Overlook

    Don't be fooled—compensation management is more than just payroll. As such a critical aspect of any company's success, there's a lot to stay on top of, and it can be easy to neglect some of the less common topics of conversation when it comes to employee incentives and compensation programs.

    This whitepaper takes aim at eight elements you want to make sure to take into account when developing a compensation philosophy for your organization, or explaining policies to the workforce. From defining the full scope of compensation for your business to leveraging automation and getting an edge on communication with employees, you'll find invaluable tips toward building the most robust and effective compensation strategy possible.




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    Decentralize Your Business Operations with Hosted VoIP Phone Systems

    Phone systems are the communications lifeblood of all businesses, but can be limiting in several ways. This is certainly true for legacy telephony, where phone systems were not just expensive but inflexible. They did a great job with telephony service, but created a centralized environment that posed challenges for businesses looking to expand beyond their four walls.

    "Decentralize Your Business Operations with Hosted VoIP Phone Systems" guide explains how hosted voice over internet protocol (VoIP) system brings greater flexibility for small businesses and frees them from the limitations imposed by legacy telephony. These freedoms, however, bring business-level implications, which are also explored in order to give this guide a balanced perspective.



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    Employee Performance Appraisal & Review Software

    With the multitude of employee evaluation software solutions available today, selecting the right system for your organization can be challenging.

    Software AdviceTM is able to provide you with expert advice on thousands of software applications. Get free price quotes and relevant recommendations on systems that match your exact needs!

    The right employee evaluation software can help you:
    • Automate the performance tracking and annual reviews process
    • Create development and retention strategies for top talent
    • Share important information with authorized users across your organization

    Don't let price confusion keep you from selecting the best employee evaluation software for your organization's needs. Request your free custom price quotes today!



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    Find the best Applicant Tracking Software System
    With the multitude of Applicant Tracking Systems available today, selecting the right system for your organization can be challenging.

    Software AdviceTM is able to provide you with expert advice on thousands of software applications. Get free price quotes and relevant recommendations on systems that match your exact needs

    The right Applicant Tracking software system can help you:
    • Reduce the time and expense of hiring
    • Eliminate the need for paperwork
    • Support the growth of your business

    Don't let price confusion keep you from selecting the best applicant tracking system for your organization's needs. Request your free custom price quotes today!

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    Find the Best Business VOIP Software

    With the multitude of business VoIP software solutions available today, selecting the right system for your organization can be challenging. Software Advice™ is a trusted resource for software buyers. We provide detailed reviews and research on thousands of software applications.

    The right business VoIP system can help you:
    • Increase flexibility and mobility
    • Save money by lowering costs
    • Grow employee productivity

    Don't let price confusion keep you from selecting the best business VoIP system software for your organization's needs. Request your free custom price quotes today!



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    Find the Best Content Management System Software
    With the multitude of Content Management System solutions available today, selecting the right software for your organization can be challenging. Software Advice™ is a trusted resource for software buyers. We provide detailed reviews and research on thousands of software applications.

    The right Content Management System can help you:

    • Increased efficiency and digital recordkeeping
    • Streamline content management processes
    • Maintain a secure documentation system

    Don't let price confusion keep you from selecting the best business software for your organization's needs. Request your free custom price quotes today!

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    Find the Best Help Desk Software
    With the multitude of Help Desk software solutions available today, selecting the right system for your organization can be challenging. Software Advice™ is a trusted resource for software buyers. We provide detailed reviews and research on thousands of software applications.

    The right Help Desk system can help you:
    • Streamline workflows
    • Automate issue management
    • Identify recurring problems

    Don't let price confusion keep you from selecting the best business  software for your organization's needs. Request your free custom price quotes today!


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    Find the Best Marketing Automation Software
    With the multitude of Marketing Automation software solutions available today, selecting the right system for your organization can be challenging. Software Advice™ is a trusted resource for software buyers. We provide detailed reviews and research on thousands of software applications.

    The right Marketing Automation software can help you:
    • Identify and qualify more leads
    • Improved sales coordination
    • Improved campaign measurement
    Don't let price confusion keep you from selecting the best business software for your organization's needs. Request your free custom price quotes today!


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    Find the Best Small Business CRM Software
    With the multitude of CRM software solutions available today, selecting the right system for your organization can be challenging.

    Software AdviceTM is able to provide you with expert advice on thousands of software applications. Get free price quotes and relevant recommendations on systems that match your exact needs! The right CRM software system can help you:
    • Consolidate customer information with database management tools
    • Organize and manage your relationships with interaction tracking and marketing automation
    • Improve productivity and performance with workflow automation and custom reporting

    Don't let price confusion keep you from selecting the best business software for your organization's needs. Request your free custom price quotes today!

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    GNS3 Network Emulator & NPM Integration Guide
    Don't want to test on your production network? No worries! Integrate Network Performance Monitor with GNS3 to test drive in a risk-free environment.

    Multi-vendor support
    Easily detect, diagnose, and resolve performance issues

    Dynamic Network Maps
    Automatically map devices and display performance metrics

    Capacity forecasting
    Calculate exhaustion dates using custom thresholds



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    Hosted Contact Center Solutions Comparison Guide

    Hosted contact centers are viable options for small to mid-size businesses wanting enterprise functionality, lower up-front costs, and ease of use.

    This comparison guide provides the top ten providers and highlights key features to look for when considering a hosted solution for your business call center.




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    Improving Profitability Through Better HCM

    Human capital accounts for 50-60% of variable costs within a company, but this area rarely gets the attention it deserves. Case studies have shown a 34% increase in sales per employee and 43% higher profits per employee as a direct result of leveraging a single best-in-class human capital management (HCM) solution for all aspects of the employment lifecycle.

    Industry leaders such as Texas Roadhouse, Pep Boys, First Horizon National Corporation and more have already harnessed comprehensive HR, payroll, and talent management to realize results like these along with reduced paper waste, more efficient workflows and fewer tech support calls.

    Discover how cloud-based people management can boost your profits.



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    IP PBX Comparison Guide

    Many medium to enterprise businesses are still using traditional private branch exchanges (PBXs) for their phone system. With the evolution from analog to digital voice communications and multimedia networks such as Voice over IP (VoIP), organizations should consider looking to upgrade to an IP PBX. It includes features such as scalability, savings on long distance calls, and less hardware involved since IP communications are becoming more software and applications based.

    Download this side by side comparison guide to size up the top 10 IP PBX providers as well as learn more about additional features offered to see if switching to an IP PBX is the best business telephony decision for your company.




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    Is It Really a Bandwidth Issue? Three Steps To Diagnose Bandwidth Complaints

    To non-technical employees and managers, bandwidth is synonymous with network performance. That's certainly one major determinant of network performance, but often an even bigger one is how efficiently that bandwidth is used.

    Read this whitepaper to learn how to:

    • Monitor network capacity & bandwidth usage
    • Identify which applications are generating the most traffic
    • Analyze traffic and inspect the timing & delivery of specific packets of data




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    IT Security Checklist: 9 Key Recommendations to Keep Your Network Safe

    Businesses are preparing for new network threats and phenomena such as ‘hacktivism.' Identifying the right areas to improve security measures, employee training, and gearing up with the right technology is the key to success for IT security teams.

    One great way to be prepared is to create a comprehensive IT security management checklist. Creating a comprehensive checklist will ensure that you are following the best practices for IT security. In this white paper, you'll discover 9 recommendations on how to set up your checklist. These 9 key recommendations will help you create a comprehensive IT security plan. IT security preparedness is all about getting equipped with the right tools for the right problem at the right time.



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    Key Considerations for Effective Data Loss Prevention

    Among the various vulnerabilities and potential intrusions that your network is subject to, a data breach is one of the most damaging and costly. It's not only about the data loss that happens due to a security breach, but also the impact of the loss.

    The sheer volume of data in a typical IT environment makes it difficult to control data loss through multiple endpoints. Typically, data loss happens when security is compromised and sensitive data is accessed. In other words, it is the unauthorized, intentional or unintentional, infiltration of confidential information on a secure network. To help you protect sensitive data and reduce the risk of data loss, we've compiled some key DLP considerations and tactics in this whitepaper. You'll discover:

  • What is Data Loss Prevention?
  • Where and How Does Data Loss happen?
  • Impact of Data Loss Download this white paper for more details.

  • Making Performance Management Work for Everyone: How to Transform Your Employee Review Process

    Overall business strategy for a company has long been considered to be completely separate from individual employee performance management. But your C-level executives, managers and employees will all benefit from unifying the concepts laid out in this HR guide.

    Just follow our six simple steps and take advantage of the right tools so you can perfect employee performance management at your organization.




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    Making Sense of Unified Communications - Five Decision-Making Strategies

    If you are considering Unified Communications now, chances are you are already using VoIP, and presumably that has been meeting your expectations. Whereas VoIP is a singular mode of communication, UC covers multiple modes and will accommodate new ones as they come along.

    Download "Making Sense of Unified Communications - Five Decision-Making Strategies" to learn about five key trends on the current state of UC, along with five strategies for IT to make the right choices.



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    Migrating Your Business to VoIP - Five Key Success Factors

    Once you've reached a point to retire your legacy phone system and move towards a voice over internet protocol (VoIP) system, determining how you migrate to and from becomes the next priority. While you don't need to know every aspect of this migration from the outset, you certainly need an overall roadmap, not only for your own planning, but also to provide management both comfort and confidence in moving to VoIP now.

    The success factors outlined in "Five Signs You Need a VoIP Phone System" should be adequate for both needs, and by addressing these, the risks associated with VoIP will be minimized to the point where you'll be wondering why you didn't do this sooner.



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    Network Management Software Buyers Guide

    Network management systems range from free, open-source tools, to complex and pricey applications. Balancing the trade-offs between price, features, and user preference can be challenging.

    To help with this challenge, Networkmanagementsoftware.com conducted a comparative study and six different solutions were reviewed: Open NMS®, SolarWinds, WhatsUpGold, Dartware, ManageEngine®, and Apparent Networks Pathview Cloud. In this guide, you'll discover:

    • What features to look for in a Network Management System
    • Comparison guide featuring the top six solutions
    • Tips on how to find a comprehensive network performance monitoring solution that fits your needs


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    Network Monitoring for Dummies

    Picture this scenario: You get to your desk at 9:00 a.m. sharp, having had a great morning workout, followed by a shower, a fantastic cup of coffee, and a frustration-free drive to the office. You're fresh and focused and ready to make a serious dent in that growing to-do list, which includes curious items like users complaining that “the Internet” gets really slow every so often, and the CFO thinks we're overpaying for WAN bandwidth. How much are we using?



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    PBX to VoIP Migration Checklist

    Even if you're still on a T1/PBX contract, planning ahead can amount to substantial savings and better overall voice and data services when you're ready to make the switch.

    Download the PBX to VoIP Migration Checklist and you'll discover some best practices to get you started and finally make the migration to a VoIP alternative.





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    Plan for Tomorrow - A Closer Look at Succession Management

    Looking toward the future can benefit your business in real ways today. Research shows that companies with coordinated succession strategies see boosted engagement, higher retention, better long-term financial performance and an overall positive impact on the workforce. Yet many organizations, from the small to the large and complex, lack robust, actionable plans.

    This new analysis takes a closer look at what comprehensive succession management can do to protect your talent infrastructure during unforeseen events as well as provide tangible gains in the here and now.




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    Take It or Leave It: Moving Your Business VoIP System

    Any time a business decides to move, a multitude of decisions have to be made. Some moves are small and happen in a matter of days, while others are complex and require major planning over a much longer time frame. Regardless, telephony is mission critical, and plans for your VoIP system need to be well thought out.

    Based on our ongoing research, we have identified five considerations that all businesses should address before making a "take it or leave it" decision. VoIP provides many benefits to businesses, but that value can take many forms, and this Ziff Davis guide will serve you well in determining which form is best when making your move.



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    The Business Case for Unified Communications in the Contact Center

    Unified Communications (UC) systems make a lot of sense for contact centers. They can offer superior customer service, aid in retention, allow for deeper insights and plug into more advanced systems like sales and marketing tools. Sometimes the hard part is distilling all of the benefits into a strong business case for management.

    Download the free Unified Communications Guide, The Business Case for Unified Communications in the Contact Center, to:

    • Discover the benefits of implementing UC in a contact center
    • Find out the different business cases that are a great fit for UC and why
    • Learn about the different considerations you should make before you propose a new project


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    The Hidden Benefits of VoIP Revealed

    Corporations of all shapes and sizes are shifting from public switched telephone network (PSTN) to VoIP to save money, while vastly increasing productivity. Experts agree that VoIP is inherently changing the way companies conduct business, on many different levels.

    Whether you've already migrated to VoIP or are considering taking the leap, you must stay up to date with the changing market and all the benefits that a VoIP system can provide. Download this white paper, and you'll discover:

    • Numerous ways to consolidate communication using VoIP and how it can significantly speed up work processes
    • The future of mobile VoIP so you can keep your company current and be prepared for what lies ahead
    • The role of the virtual workplace in your business and how VoIP solutions can allow your employees to work efficiently and effectively, moving projects forward from any location in the world


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    There's Life After Your Nortel PBX

    If you're currently using a Nortel PBX, you'll want to read this.

    All good things must come to an end, and sadly, that came for Nortel some time ago. Whether you're ready to move on now or just starting to think about it, that time will come for you, probably sooner rather than later.



    The good news is that you're coming from terra firma, as Nortel had long been the gold standard in business telephony. Even though the company as you remember it is no more, their phone systems are still in widespread use. Before things imploded around 2009, they were one of the most blue chip names in technology (and on par with Cisco and Avaya).



    Read this white paper for a series of articles chronicling what happened to Nortel, the current state of the market and where you can go from here.



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    Tips and Tricks to Get the Most Out of Your Network Bandwidth

    One of the biggest factors impacting your network performance is network traffic and bandwidth usage. With more personal devices hogging enterprise network bandwidth, network managers are deploying new policies to maintain the quality of service. Although there are multiple ways to manage your network, flow-based network monitoring is the most sought after approach to managing today's' networks. By understanding these technologies, network administrators can take advantage of the flow technology that's built into routers and switches.

    Read this whitepaper to learn how you can monitor, troubleshoot, and solve bandwidth related problems.



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    Top 10 Payroll Pitfalls and How to Avoid Them

    It's easy to overlook the minutiae of payroll processes, which can result in costly errors and time-consuming corrections. Even the smallest of payroll slip-ups can snowball into long-term issues and increased expenses, especially if those mistakes continually occur.

    Seemingly minor reconciliations—such as correcting W-2s, amending tax returns, or adjusting for late deposits—can waste time and valuable resources. Additionally, some blunders make organizations vulnerable to regulatory fines and penalties. The good news is that most mistakes are avoidable. In this white paper, you'll discover:

    • The top 10 payroll mistakes most commonly made by HR executives
    • Step by step tips on how to avoid payroll pitfalls
    • What you should do if mistakes have already happened


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    Top 5 Mistakes New Managers Make

    Experts agree that the first 90 days in a new role are the most critical of all. For new managers, this means navigating the early traps and pitfalls that can derail or cripple a team's effectiveness. From micromanagement to unexpected recruitment snags, this new guide spotlights some of the most common mistakes that plague rookie managers and offers effective footholds for them to use for the climb ahead.

    Packed with actionable information for supervisors as well as employees, learn how to avoid the Top 5 Mistakes New Mangers Make and ensure your team is firing on all cylinders from day one.




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    Top 5 Talent Acquisition Trends

    Talent fuels every facet of business. Attracting, recruiting, hiring, and engaging the right talent for the right job is what makes your enterprise grow.

    Making the best hire possible is both more difficult and more important than ever. Competition to claim top talent is fierce. A far more holistic view of talent acquisition is taking hold, encompassing everything from the candidate experience to the first weeks on the job. Instead of emphasizing automation and efficiency as in the past, the process is now about engaging new hires to form successful, long-term relationships between employee and employer.

    In this paper, we'll examine the top five talent acquisition trends in the market, and demonstrate how embracing them now can future-proof recruiting at your organization.




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    Unified Communications: The Layman's Guide

    The hodgepodge of communication modes, applications and devices can make it challenging for people to connect properly. Unified communications attempts to tackle this challenge by letting companies manage voice mail, faxes, email and video from a single inbox using a single set of management controls. Disparate communication systems are linked together, allowing users to interact independent of device or media.

    In "Unified Communications: The Layman's Guide," contributing Ziff Davis analyst Cindy Waxer breaks down unified communications by defining it, explaining how it works, discussing ROI and UC challenges in an organization, and answering questions IT leaders need to ask before deployment.




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    Why Every IT Practitioner Should Care About Network Change & Configuration Management

    Network administrators know that downtime can cost their company dearly. On average, businesses lose between $84,000 and $108,000 for every hour of IT system downtime, according to recent estimates from Gartner, Forrester and IT analysis firms. In most cases, service outages are caused by configuration errors, which could easily be prevented with better network change and configuration management tools. These tools allow administrators to easily reconfigure and change elements in their networks, backup device configurations, compare configurations and receive real time alerts when configurations change.

    In the past, network change and configuration practices required distinct knowledge of network devices, command line interface (CLI) scripting and long hours of often-tedious work. With today's toolset, however, network changes and configurations can be nearly effortless in terms of deployment and upkeep. Network change and configuration tools have a substantial and rapid return on investment - most businesses see a payback within months.



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